Magento MODULE INSTALLATION FOR CUSTOM THEME
If you are using the custom theme then after module installation follows these steps carefully:
1.Go to your FTP directory where you installed Magento then find “app/design/frontend/default/default/template” folder and copy “webkulfaq” folder and paste into “/app/design/frontend/your_theme_name/default/template” folder.
2.Then copy webkulfaq.xml file from “app/design/frontend/default/default/layout”folder and paste into “/app/design/frontend/your_theme_name/default/layout”folder.
3.Go to “skin/frontend/default/default” folder,copy “wkfaq” folder and paste into “skin/frontend/your_theme_name/default” folder.
After moving both the folder flush the cache from Magento admin module. Under System > Cache management.